Palm Springs Mile Valero

This Valero/ U-Haul is very unprofessional. The guy that runs the U-Haul at this location has zero patience for customers and is extremely rude. There’s a professional way of speaking to customers when it comes to certain matters and not exploiting into a rage and wanting to come at the customer like in a ring match. I will never come to this place again not even for gas/diesel.

There’s a man fat super rude guy extremely rude ! . The place looks like 3rd world country gas station in the inside. Constantly arguments with customers . Also Be careful He parks uhauls trucks that blocks complete view of traffic at the stop sign . Responding to the rude guy - now he wants to be polite ! Your trucks situation will be reported to the city and to uhaul . as their policies puts safety first . I will also suggest to take a good look at all the reviews as they all seem to sound basically the same. And all problems have one common denominator and that is you . As far as your suggestions towards me I have no choice but to report your comments and all reviews to several companies you deal with as I find them sexist, racial motivated , and based on your response to me -I fear for my life now. .TELLING me to leave Hialeah. You don’t know me! Telling me to go to a 3rd world country ? You are also stating that I’m blind! You can’t and you won’t bully me. Due to your comments I have screenshot all the reviews and of course the one you wrote towards me . Please note -I posted ,a picture , of a video. I did not post The entire video . That I will be sent to corporate and to the city. It clearly shows to me obstruction of view at the stop sign . As a concern CITIZEN of this community I felt the need to make sure people take extreme precautions in that stop sign . At this point I’m going to request that all the people who have or had an issue with you of any kind will contact me. My concerns are valid and I wont be bullied by you. AGAIN if anyone has a current issue regarding this man unprofessional behavior I will be more than glad to share my issues and concerns. Just contact me. And based on these reviews …. I don’t think I will be needed .

Just when to pump some gas on my car, when to pay inside and I was helped by a blond girl that was very nice and efficient, fast service not inconvenience at all.

Don’t believe the negative reviews they are probably from people who lack respect for orders. Miguel the owner gives a great customer service to all his customers. I could call at 10pm and he always makes my reservations and accommodate all my needs. I have nothing but great experience with this business.

The lack of customer service and social skills in general from the owner of this location is beyond comprehension. I have been a Uhaul client for over 12 years, renting when my company needs additional trucks for our events and I have never had someone behave so rudely about a rental. To the point of calling before our rental period was over to ask when the van would be returned— beyond.

Horrible experience the person running the U-Haul section name Miguel he is the most unprofessional and disrespectful person I deal with in a long time. I don't recommend this location for rental. This place should be closed down

Realmente una muy mala experiencia, llevo muchos años con mi credit card de Valero, y siempre la uso, y unas de las politicas de esta targeta , es que al momento de usarla automaticamente te hacen un descuento de centavos por usarla, esta es la segunda vez que visito el lugar, por quedarme cerca y estar apurada, y al ver que no me hizo el descuento entre al lugar y la cajera no sabia de que yo estaba hablando cuando le explique de echo no dejaba de mirar su cell, le pedi hablar con el manager y me dijo no estaba, le pedi su telefono y el Señor Miguel nunca contesto a pesar de dejarles mensajes, por favor ojo con esta gente, supuestamente le roban al cliente.No recomiendo el lugar.

His name is Miguel the owner supposedly, very rude person and frustrated with life, I had had a U-Haul reservation, walked in and he was just talking to a women, he sent me to my car and asked me to wait there, after 30 minutes of waiting I walked in to ask and he canceled my reservation by yelling at me, he even stud up and walked to my trying to intimidate me while screaming, very very horrible customer service screaming and threatening for just asking a question, this old man needs to learn how to treat people. Never again going to that place.